great location by Lincoln Center, good for transport and Central Park. sweet little pool ideal for a cool down. roof terrace bar is comfortable and lively. room spacious by city standards, bed comfy, housekeepers efficient and friendly. best of all hotel was pretty quiet on tenth floor.

I'd definitely stay here again! We have just returned from a week here. Firstly, the reviews are pretty accurate so I was glad for the heads up. However, for the price on the Upper West Side the pros certainly outweigh the cons. Pros -Location location location! It's such a lovely neighbourhood right opposite the Lincoln Centre. Great places to eat and drink around and the subway and bus stops are right outdoor. - the cleaners did such a fantastic job every day. Fresh towels, toiletries and an extremely clean room. -the bed was super comfortable! -WiFi worked great and excellent TV choice of channels - friendly staff. We had an issue with our air con and it was sorted straight away -the air con worked so so well which was really appreciated in the heat -the bar upstairs is lovely but yes it's run by another company. However we never needed to book. -free bottled water every day but you need to ask for it at reception! Overall, I'd recommend the Empire to friends. Yes there are nicer hotels but not at the price the Empire offers. Thanks for a fab stay!

The location is the absolute best, the main reason why I chose Empire. It's also an iconic hotel I always wanted to stay at. The lobby is nice and the staff terrific.

The location is just perfect. The property is just a stones throw away from Central Park and train stations.The convenience of having a Starbucks right in the building was a delightful bonus. The lobby was truly exquisite, and it served as a comfortable and productive workspace for hours on end. The hotel's policy of allowing access to the pool and rooftop even after checkout added great value to our stay. The rooftop was a highlight, boasting breathtaking views, especially at night. Plus, the option to store luggage after checkout was incredibly convenient. Overall, the hotel offered a perfect blend of convenience, comfort, and stunning views that made my stay truly memorable.

Excellent location, next to central park, walking distance to museums. Next to underground station to visit downtown, walking distance to time square, the railway walk, edge, meat packing for meal etc.